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frequently asked
questions
HOW DO I TRACK MY ORDER?
Tracking information is sent to your email address once your order has been shipped. Your Print may take up to three weeks to be processed
Can i get a custom piece/do you offer commissions?
​Yes, Of course! Click on the COMMISSIONS tab to find out how.
are all prints signed?
Yes. Each print is signed with Shira's gold leaf signature and the neons are embellished for the full effect and pop!
WILL I GET A CERTIFICATE OF AUTHENTICITY WITH MY PRINT?
No. Originals are the only items that arrive with a certificate of authenticity.
what is the shirashen return policy?
I want you to be THRILLED with your artwork and ensure that it brings you joy for years to come! Prints are very delicate (one could say extremely) and most cannot be re-sold upon return. This is a small business and currently I do not offer print returns so please be mindful of this when choosing the perfect artwork for your home! If there is an issue with your order, please visit the contact page so we can find a solution together.
I’M AN INFLUENCER AND WANT TO COLLABORATE, WHAT ARE MY OPTIONS?
Please email me at theshirashencollection@gmail.com
Be sure to put COLLABORATION in the subject line :)
